Grape Software Help Centre

What would you like to know?

Browse every frequently asked question below, grouped into helpful sections. Select a category to jump directly to the answers most relevant to you.

Frequently asked questions

Getting Started

Start here for an introduction to Grape Software, our solutions and the first steps towards seeing INSPECT in action.

Can inspection reports be generated automatically?

Can inspections be completed offline?

Can inspectors capture photos and evidence during an inspection?

What are the benefits of replacing paper inspection forms?

What is digital inspection software?

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Frequently asked questions

Local Authorities

Answers for Environmental Health teams and Local Authority decision-makers considering digital inspection workflows.

Can inspection reports be generated automatically?

Can inspections be completed offline?

Can inspectors capture photos and evidence during an inspection?

What are the benefits of replacing paper inspection forms?

Can Grape integrate with existing Local Authority systems?

How can councils standardise inspections across multiple officers?

How can inspection software improve reporting consistency?

How can Local Authorities reduce food hygiene inspection backlogs?

How does Grape INSPECT™ address concerns about resistance to change among EHOs?

How much time can digital inspections save?

What are the benefits for Local Authority Environmental Health Officers (EHOs)?

What support and training resources are available for EHOs unfamiliar with technology?

Will INSPECT™ disrupt our current inspection processes?

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Frequently asked questions

Food Auditors

Information for independent auditors, consultants, agency EHOs and contractor organisations interested in using INSPECT.

Can consultants create their own inspection templates?

Is INSPECT™ suitable for independent food safety auditors?

When will INSPECT™ for Food Auditors be available?

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Frequently asked questions

Food Businesses

Information for food businesses looking to improve inspection readiness, manage actions and provide compliance evidence.

Can food businesses respond to corrective actions digitally?

How can food businesses prepare for an inspection?

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Frequently asked questions

Security & Compliance

Learn how Grape approaches hosting, data protection, access, security and responsible information management.

Is Grape Software hosted in the UK?

How secure is the data collected through Grape INSPECT™?

Is inspection data secure?

Where is inspection data stored?

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Frequently asked questions

Implementation

Find answers to common questions about Implementation.

Can Grape integrate with existing Local Authority systems?

How can councils standardise inspections across multiple officers?

How can inspection software improve reporting consistency?

How can Local Authorities reduce food hygiene inspection backlogs?

How does Grape INSPECT™ address concerns about resistance to change among EHOs?

How much time can digital inspections save?

What support and training resources are available for EHOs unfamiliar with technology?

Will INSPECT™ disrupt our current inspection processes?

Where is inspection data stored?

Does INSPECT™ require constant internet connectivity?

How long does it take to implement Grape?

What training and support are provided?

Will adopting Grape INSPECT™ incur additional costs for our organisation?

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Frequently asked questions

Trials & Demos

Find answers to common questions about Trials & Demos.

When will INSPECT™ for Food Auditors be available?

What training and support are provided?

How do I book a demonstration?

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Still have a question?

Talk to the Grape Software team

If you cannot find the answer you need, contact us about INSPECT™, PREPARE™, demonstrations, trials, implementation or technical support.

Send a general enquiry Book a demonstration