Too much duplication
Information is recorded, transferred, reformatted and entered again across different stages of the inspection.
About Grape Software
Transforming how food safety inspections work
Grape Software is a UK GovTech and FoodTech company creating purpose-built digital solutions for food safety inspections, compliance and collaboration.
We are bringing Environmental Health professionals, Local Authorities, contractors, auditors and food businesses into a more connected future - one where less time is lost to administration and more time can be focused on protecting public health.
25+
years of hospitality and food-sector experience
150+
Environmental Health Officers consulted
20+
Local Authorities involved in trials
Proudly based in County Durham, UK
Who we are
Food-sector experience meets ambitious technology
Grape Software was founded by James Miller following more than 25 years working across hospitality, food safety, consultancy, training and nutrition. From the frontline of professional kitchens to advising and educating food businesses, James saw first-hand how much responsibility rests on the people keeping food safe.
He also saw an inspection process surrounded by paperwork, duplicated effort and disconnected information. While almost every other part of modern working life was becoming digital, food safety professionals were still too often relying on handwritten notes, separate photographs, spreadsheets, email and legacy systems.
Grape Software was created to change that: combining deep understanding of the sector with modern cloud technology to build practical solutions around the way food safety professionals actually work.
Why Grape exists
Important work should not be held back by outdated processes
Environmental Health services face growing workloads, inspection backlogs, constrained resources and increasing expectations for accessible, consistent data. Officers need tools that support professional judgement instead of creating more administration around it.
Food businesses face a related challenge: understanding what is expected, organising compliance records and responding clearly when improvements are needed. Contractors and auditors encounter the same fragmentation across multiple clients, standards and reporting formats.
Disconnected records
Notes, images, reports, evidence and corrective actions can be scattered across different systems and files.
Pressure on capacity
Skilled professionals lose valuable time to routine administration while inspection demand continues to grow.
A collaboration gap
Inspectors and businesses need clearer ways to share information, provide evidence and close the loop on actions.
Our mission
To modernise food safety inspections and connect the people working together to protect public health.
We create intuitive digital solutions that reduce avoidable administration, improve consistency, strengthen collaboration and help food safety professionals achieve more with the resources available to them.
Our journey
From one frontline observation to a solution shaped across the sector
Grape has grown through listening, testing and continually turning professional insight into practical technology.
The opportunity
Frontline experience revealed how much time and expertise were being absorbed by processes that technology could improve.
Listen first
We spoke with EHOs, managers and sector specialists to understand real workflows, constraints and priorities.
Co-design and trial
INSPECT™ evolved through demonstrations, trials and hands-on feedback involving more than 150 EHOs and 20 Local Authorities.
Build what comes next
We are expanding the connected Grape vision for Local Authorities, auditors, contractors and food businesses.
Who we work with
Connecting the food safety ecosystem
Our solutions are designed around distinct users, but a shared purpose: safer food and more effective compliance.
Local Authorities
For services looking to modernise inspections, improve consistency, reduce administration and tackle workload pressures.
Local Authority solutionsEHOs
For professionals who need intuitive tools that support their judgement and reduce repeated work during and after a visit.
Explore INSPECT™Contractors & Auditors
For teams and independent professionals managing audit programmes, client reporting, evidence and follow-up actions.
Auditor solutionsFood Businesses
For operators who want clearer actions, better organised evidence and greater confidence before and after an inspection.
Discover PREPARE™What guides us
Our values
Food safety is people-centred work. Our values keep the technology grounded in the needs of the professionals and communities it is intended to serve.
Listen before we build
We involve users early, ask better questions and allow evidence from real work to shape our decisions.
Make complexity feel simple
We respect the complexity of regulation while designing clear, intuitive experiences for everyday use.
Innovate with purpose
We use technology where it can create a meaningful improvement, not simply because something new is possible.
Earn trust through openness
We communicate honestly about our products, protect information carefully and build dependable relationships.
Progress through collaboration
Better outcomes come from connecting Local Authorities, professionals, partners and food businesses.
Keep public value in view
Our ultimate measure of progress is safer food, more effective services and stronger public protection.
Our aspiration
A better-connected future for food safety
We believe the future is bigger than replacing paper with a screen.
Our ambition is to create connected digital infrastructure that helps inspection teams understand workloads, supports consistent decision-making, gives food businesses clearer routes to improvement and turns information into useful insight.
We want Grape to become a trusted part of modern food safety delivery across the UK and beyond - built with the profession, improved through evidence and always focused on real-world outcomes.
Talk to us about the future
The people behind Grape
Meet the team turning this vision into reality
Discover the experience, expertise and shared commitment behind Grape Software.
Meet the Grape Software teamHelp us shape what comes next
Whether you represent a Local Authority, work in Environmental Health, deliver food safety audits or operate a food business, we would love to hear about your challenges.